Own and close smaller direct SMB opportunities from first contact to signature. Respond quickly to inbound direct interest and progress deals. Run discovery calls to understand customer needs and qualify fit. Explain the company proposition clearly to buyers. Keep deal hygiene high with clear notes, stages, timelines, and handover details. Coordinate with internal teams to keep customer-side deals moving. Ensure clean handoffs for smooth onboarding and delivery. Share feedback on SMB customer requests and deal roadblocks.