Account Manager III

6+ years of prior sales experience. Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.). Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics). Knowledge of education customers, their organizational structures, and leadership personas. Excellent written and verbal communication skills, including presentation skills. Experience in education sales (bonus). Demonstrated capacity for resourcefulness and creative problem-solving (bonus).

Manage and sell Renaissance Learning products and services within assigned territory. Achieve revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. Cultivate and develop customer relationships. Maintain high product renewal rates. Collaborate with Customer Success partners and Account Executive team. Act as the primary account contact for customers. Increase customer loyalty and retention. Drive business value and expansion. Drive new business, cross/up-sell and renewal opportunities proactively. Engage multiple decision makers. Grow assigned book of business to exceed revenue goals. Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Lead across the account team, internal, and external partners to develop winning solutions. Possess deep knowledge of the K-12 education space. Understand K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Know customer workflows, contacts, and decision-making processes. Possess strong technical knowledge of common tools and trends in ed tech space. Stay current on probable future state policies, practices, and information affecting customer businesses. Know the competition and marketplace strategies. Build rapport based on factual accuracy, expertise, delivering on expectations, and providing market insights.