2+ years of professional experience in client-facing account management. Proven track record of upselling and growing client accounts. Proven ability to manage client relationships, understand needs, and deliver results. Experience working with cross-functional teams. Understanding of digital marketing channels, strategies, and tactics (SEO, social media, paid advertising). Excellent attention to detail. Exceptional communication and relationship-building skills. Proactive approach to problem-solving. Ability to multitask, prioritize, and perform under pressure. Bachelor's degree in Marketing, Advertising, Business, Communications, or equivalent practical experience.