Placer.ai

Placer.ai offers a traffic analytics platform that allows anyone to generate insights into any property.

501-1000 employees

Founded 2016

$75M series unknown

Geospatial

Private Company

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Geospatial Consumer Artificial Intelligence (AI)Analytics Software

Fully Remote

This company is fully distributed with team members working remotely. Team members are distributed across the U.S. and Canada.

Open Positions5

United States, RemoteFull-TimeLocation AnalyticsPosted

Sr. Customer Success Manager - Onboarding Specialist

Own the onboarding process from when a Customer is signed on to when they complete their first use case.
Manage a portfolio of concurrent onboarding accounts across the mid-market accounts, prioritizing effectively across competing timelines.
Host kickoff calls, use case workshops, and training sessions to drive adoption of the platform to support the customer’s key use case.
Partner closely with cross-functional teams — Sales/AEs (on handoff), Support, Product, and the Account/Customer Success Managers — to ensure a seamless transition.
Ensure the customer is set up for long-term success by providing resources and keeping internal systems updated.
Help build out a repository of curriculum to support the key use cases requested by our customers.

Data AnalysisCustomer SuccessSaaS

Showing 1 of 5 positions

About Placer.ai

Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior. We empower thousands of customers—from Fortune 500 companies, to local governments and nonprofits— to make smarter, data-driven decisions. What sets us apart? We've built the most advanced location intelligence platform in the market while maintaining an uncompromising commitment to privacy, proving that powerful analytics and responsible data practices can coexist. Our growth reflects the market's demand: we reached $100M in annual recurring revenue within just 6 years of launching, achieved unicorn status with a $1B+ valuation in 2022, and continue to expand rapidly as one of North America's fastest-growing tech companies. We're creating a $100B+ market opportunity, and we're just getting started.

How We Work

Placer.ai is a fully remote company in the U.S., allowing employees flexibility in their work location. We emphasize a collaborative, innovative, and inclusive culture. You will work with, and learn from, top-notch talent. We value proactive builders who define strategy and rapidly convert opportunities into significant growth. We foster an environment where innovation thrives, collaboration is the norm, and every team member contributes to reshaping how the world understands location.

Engineering at Placer.ai

Our platform leverages artificial intelligence and big data to provide real-time foot traffic insights, solving complex problems at scale. We utilize machine learning and data science to generate accurate foot traffic analytics, requiring robust data pipelines and infrastructure to support AI/ML workloads. Engineers here design scalable microservices and cloud-native solutions, pushing the boundaries of what's possible in location intelligence. We take existing architectures and pave the way in pursuing and materializing our vision, constantly introducing new technologies and standards.

Why Join Us

Pioneer a new $100B+ market in location analytics and see your impact directly.
Take a central and critical role in shaping a rapidly growing, unicorn-status company.
Work in a fully remote U.S. environment with flexible work options.
Collaborate with and learn from top-notch talent across product, engineering, and sales.
Contribute to a privacy-first approach in advanced data analytics.

Benefits & Perks

Competitive salary with opportunities for sales-based commissions or equity awards.
Medical, dental, and vision coverage.
Flexible time off and 401K.
Parental leave.
Performance bonuses.

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