Account Manager

Experience in partner management, customer success, or account management. Incredible precision, attention to detail, and organization skills. 3+ years of customer/partner success experience. Demonstrated experience in presenting complex data in understandable ways. Demonstrated experience using analytical tools to measure performance. Entrepreneurial spirit and self-starter. Experience working with cross-functional teams. Aptitude for being organized with flexibility in a fast-paced environment. BA/BS degree.

Own onboarding, support, retention, and ongoing success for all Marketplace partners. Stay up to date with partner products and capabilities. Participate in partner onboarding, including data delivery and API setup. Support Sales, Expansions, and Customer Success teams with Marketplace product inquiries. Ensure legal agreements are submitted and signed. Engage in partner discussions to position the value of the Placer Marketplace. Partner with cross-functional teams to share customer feedback and partner responses.