- Lead complex, cross-functional operational programs from initiation through execution and delivery.
- Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements.
- Develop and monitor KPIs to track program success and identify areas for continuous improvement.
- Create project plans, manage budgets, mitigate risks, and ensure timelines are met.
- Serve as a liaison between stakeholders to align objectives and deliverables.
- Analyze data to inform decisions and identify opportunities for automation and process enhancement.
- Champion lean principles and operational best practices across the organization.