Executive Assistant / Sales & Operations Coordinator

Proven experience as an Executive Assistant, Sales Coordinator, Operations Assistant, or similar support role Strong experience managing executive calendars, inboxes, and priorities with minimal supervision Comfortable working with CRM tools (Zoho, HubSpot, or similar) and maintaining clean pipelines and trackers Experience with sales support and lead follow-up, including cold outreach via email and social platforms Strong written English skills High attention to detail and strong follow-through Experience creating or maintaining SOPs, checklists, or workflows is an advantage Highly organized, proactive, and able to work independently in a remote setup Availability to work 20–30 hours per week with some overlap in U.S. business hours

Fully manage executive calendars and scheduling tools Protect focus time and handle general inquiries Prepare weekly summaries and priority lists Maintain an organized inbox Draft and send professional emails Record call summaries and track action items Create branded documents, templates, and marketing assets Update CRM systems and maintain trackers Perform cold outreach via email, direct messages, and social channels Monitor local Facebook groups for leads Add new contacts to outreach spreadsheets and schedule follow-ups Run structured follow-up sequences after sending quotes Provide clarifications, resources, and next steps Track inactive or drifting leads and re-engage them Review drawings/specs for material types and project conditions Ensure no specified cabinet manufacturers restrict bidding opportunities Check for AWI QCP requirements Request material pricing from approved vendors Track materials, labor, and vendor invoices within JobTread Support job costing processes Build SOPs, checklists, and flowcharts Maintain organized SOPs across various departments