Senior Business Development Manager (BDM) | America (Player Support)
Company:Side
Location:United States, Canada
Languages:English
Seniority level:Senior, 7+ cumulative years
Experience:7+ cumulative years
Skills:
Business DevelopmentNegotiationPresentation skillsRelationship buildingAccount ManagementSales experienceMarket ResearchStrategic thinkingCRM
Requirements:
7+ cumulative years of B2B sales or account management experience. Minimum 3+ years selling or delivering Player Support, Community, or LQA/QA services. Proven success closing deals and achieving revenue targets within the gaming or digital entertainment industry. Deep understanding of live service operations, player lifecycle management, or outsourced service delivery. Strong professional network within the gaming industry. Excellent communication, negotiation, and presentation skills. Self-starter mindset with the ability to work remotely and travel as needed. Passion for video games.
Responsibilities:
Identify and develop new business opportunities for Player Support, Community Management, and LiveOps solutions. Engage with decision-makers at publishers, developers, and live service operators. Lead targeted outreach campaigns. Manage the end-to-end sales process from prospecting to contract negotiation. Track industry trends, competitor activity, and evolving studio needs. Partner with cross-functional teams globally.
