Business Operations Manager (Commercial Operations)

Generalist business background (e.g. consulting, operations) or legal background Structured, analytical thinker with strong verbal reasoning skills Comfortable working with complex written materials and ambiguous problems Comfortable working with numbers and have the ability and interest to learn financial concepts Can reason through business processes end-to-end and have the aptitude to improve or automate them Collaborate effectively with internal stakeholders and external experts Organized, able to manage multiple projects in parallel, and reliably drive work to completion Demonstrated sound judgment, ownership, and a bias for action in fast-paced environments Low-ego attitude Strong academic background with evidence of analytical rigor MBA (nice-to-have)

Partner with external counsel and Sales team to identify and mitigate business risks during contract reviews Maintain and update contract templates, terms of service, privacy policies, and related documents Improve and maintain systems that support commercial operations (e.g. routing contract reviews, implementing and building-out contract management system) Drive compliance-enhancement projects to reduce risk and expand ability to serve regulated and enterprise customers