Senior Manager, Strategic Programs

Posted 30 days agoViewed

125000 - 135000 USD per year

United StatesFull-TimeHealthcare

Company:Zócalo Health

Location:United States

Languages:English

Seniority level:Senior, 4-7 years

Experience:4-7 years

Skills:

Project ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementMicrosoft ExcelDocumentationCommunication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationStakeholder managementRelationship buildingProblem-solving skillsTeamwork

Requirements:

Bachelor's degree or equivalent experience.
4–7 years of project or program management experience, ideally in healthcare, health plans, managed care, or value-based care.
Demonstrated success managing cross-functional projects with multiple stakeholders.
Strong ability to create structure, build project plans, and drive accountability.
Experience working with or implementing health plan contracts, operational workflows, or payer requirements.
Excellent communication, meeting facilitation, and relationship-building skills.
High comfort interpreting data, building reports, and presenting insights.
Ability to operate independently, make sound decisions, and execute in an environment with limited playbooks.
Strong organizational skills and attention to detail.

Responsibilities:

Own end-to-end project management for strategic initiatives and new health plan launches.
Build detailed project plans, workbacks, and communication cadences.
Manage risks, dependencies, and blockers; escalate issues and drive resolution.
Track progress against milestones and maintain accountability across teams.
Facilitate collaboration across operations, clinical, product, engineering, finance, and executive leadership.
Serve as the primary point of contact for external health plan partners during implementation.
Lead recurring project meetings, prepare agendas, and synthesize action items.
Translate partner requirements into clear tasks for internal teams.
Gather, validate, and interpret operational and clinical data.
Prepare partner-facing reports, status updates, and launch documentation.
Ensure all implementation artifacts are organized, audit-ready, and stored appropriately.
Build repeatable processes, templates, and dashboards.
Partner with functional leaders to ensure teams, workflows, and systems are prepared for go-live.
Identify process gaps and propose solutions for efficiency and scalability.
Monitor post-launch performance and drive follow-up improvements.
Support internal continuous improvement initiatives.