- Own athenahealth as a core operating system and system of record
- Define scalable configuration patterns, workflows, templates, and access models
- Ensure the EHR remains stable, compliant, and audit-ready as the organization grows
- Lead root cause analysis and structural remediation when system issues occur
- Serve as the final authority on configuration changes affecting clinical workflows, billing, reporting, and integrations
- Establish and enforce governance processes for configuration, access, and releases
- Ensure system changes are documented, traceable, and compliant
- Ensure athenahealth safely supports new programs, markets, and care models
- Partner with Product and Engineering to align EHR usage with broader platform architecture
- Serve as the primary EHR authority for Clinical Operations, Billing, Compliance, Product, and Data teams
ComplianceEHR