Apply📍 United States
🧭 Full-Time
🔍 Healthcare revenue cycle management software
- Bachelor’s degree in business, healthcare, or a related field; MBA is a plus.
- 5+ years' experience in a client-facing or professional services role within a software or healthcare technology environment.
- Experience with complex healthcare systems, such as Epic, is strongly preferred.
- Strong analytical skills to develop customer success strategies using data-driven insights.
- Collaboration skills to simplify complex ideas for end-users and engineering teams.
- Ability to lead technical/software integrations and manage customer documentation.
- Proven project management skills to oversee projects from inception to KPI measurement.
- Excellent written and verbal communication skills.
- Ability to thrive in fast-paced, ambiguous environments.
- Own a sizable book of business with some of maxRTE's largest clients, focused on retaining and growing these relationships.
- Lead monthly or quarterly business reviews with client teams to build trusted partnerships.
- Build client-facing reports that highlight ROI and customer outcome improvements.
- Monitor customer usage data for insights on client health and issue resolution.
- Set up and maintain software platform configurations for clients.
- Become a product expert on maxRTE offerings.
- Communicate client feedback to support and engineering teams.
- Lead new client onboardings and integrations.
Project ManagementData AnalysisClient relationship managementCustomer SuccessSaaS
Posted 10 days ago
Apply