Customer Care Specialist with Marketing Support - Europe

ServiceTitan experience is mandatory Advanced English (C1) Customer service experience with high call volume Strong communication, organization, and multitasking skills Ability to support both customer care and marketing activities

Handle inbound calls with compassion and professionalism Support families and clients seeking home care services Manage dispatching and technician/caregiver routing Make outbound calls for follow-ups and re-engagement Collaborate with the corporate marketing team Assist with social media content, remarketing, and promotional specials Help strengthen brand awareness and trust Maintain and update the price book in ServiceTitan Adjust pricing guides in ServiceTitan Support overall system setup and workflow improvements in ServiceTitan Contribute to HR, policy-making, and the creation of Standard Operating Procedures