CRM Specialist

Hands-on experience executing CRM or marketing automation campaigns across tools such as Bloomreach, Retool, or similar platforms Strong attention to detail with the ability to follow structured QA processes, naming conventions, and compliance standards A methodical and process-oriented mindset Solid understanding of CRM data fundamentals, including segments, attributes, event triggers, and reward logic Experience working in fast-paced environments, managing multiple tasks and deadlines Excellent communication skills Problem-solving ability Ownership and accountability

Translate CRM briefs into campaign builds Execute configurations according to processes and brand requirements Complete end-to-end QA on campaign builds Manage workload proactively and flag risks Validate data availability and correctness for campaigns Escalate data issues Follow operational workflows and provide feedback for refinement Collaborate with CRM Strategists to clarify requirements Communicate build timelines, blockers, and dependencies Maintain accurate records of campaign builds and QA outcomes