Manager, Partner Customer Success
Company:Vanta
Location:United States
Languages:English
Seniority level:Manager, 4+ years
Experience:4+ years
Skills:
LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipStrategyProblem SolvingCustomer Success
Requirements:
4+ years leading customer-facing teams. Demonstrated ability to own programs and drive strategic outcomes. Strong data literacy and business acumen. Proven ability to build and refine processes in a high-growth environment. Experience supporting customers across SMB and Enterprise segments.
Responsibilities:
Hire, coach, and develop a team of Partner CSMs. Take strategic ownership of partner lifecycle management. Develop scalable, repeatable processes for partners. Use data to identify opportunities, risks, patterns, and insights. Partner closely with cross-functional teams to improve Partner CS experience.
