- Manage and grow a book with significant ARR expansion responsibility
- Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
- Drive customer retention, adoption, and long-term account health
- Navigate multi-stakeholder sales cycles spanning clinical, operational, and RCM/billing audiences
- Sell new products, modules, and features aligned to customer needs and outcomes
- Manage expansion opportunities through the full sales cycle and meet or exceed growth targets
- Own renewals end-to-end, including contract discussions and pricing conversations
- Develop account plans aligned to customer goals and Eleos growth objectives
SalesforceAccount ManagementCRM+1 more