Technical Customer Success Manager, NA (remote)

5+ years in a customer-facing, technical role Proven success owning enterprise customer relationships Strong technical fluency with APIs, integrations, debugging workflows Experience advising customer product/engineering leaders Strong analytical and problem-solving skills Demonstrated ability to rapidly master a product

Own enterprise customer accounts end-to-end Partner closely with customer product and engineering teams Become a true Nash expert Advise customers, guide integrations, and identify improvement opportunities Drive measurable outcomes across KPIs Lead account growth and retention Troubleshoot and resolve integration or workflow challenges Act as the internal advocate for your accounts