Own enterprise customer accounts end-to-end — act as the single point of accountability for adoption, performance, and growth.
Partner closely with customer product and engineering teams to design, deploy, and scale solutions on Nash’s platform.
Become a true Nash expert — understand platform capabilities and limitations as well as anyone in the company.
Use your expertise to advise customers, guide integrations, and identify improvement opportunities.
Drive measurable outcomes across KPIs such as delivery performance, defect reduction, and cost efficiency.
Lead account growth and retention by ensuring customers realize ongoing value and by surfacing new expansion opportunities.
Troubleshoot and resolve integration or workflow challenges in collaboration with customer engineers and Nash’s internal teams.
Act as the internal advocate for your accounts, ensuring their priorities are represented across cross-functional initiatives.
RESTful APIs
Showing 1 of 8 positions
About Nash
Nash is transforming the $500 billion last-mile delivery industry. The company builds AI-powered logistics infrastructure that empowers businesses of all sizes and across all industries to offer reliable local delivery. You can think of Nash as the digital backbone for commerce, providing comprehensive solutions from checkout to post-purchase experience. They seamlessly connect internal fleets and over 500 delivery partners globally into unified operations, allowing merchants to exceed evolving consumer expectations. Nash helps companies like Walmart, 7-Eleven, and Woolworths orchestrate complex delivery workflows and automate tasks like dispatching, routing, tracking, and customer support with AI agents.
How We Work
Nash operates with a remote-first philosophy, embracing a distributed team across the US and internationally. You'll find a focus on transparent communication and collaboration. The company values a high-velocity mindset, curiosity, and impact. They empower team members to manage responsibilities independently while contributing to collective success.
Engineering at Nash
Nash is building the logistics infrastructure for the internet, tackling complex challenges in real-time orchestration, automation, and AI-driven decision-making. Their platform uses a unified data model to integrate with over 1,000 global providers and shippers. This enables sophisticated orchestration across diverse delivery types, including same-day, next-day, and scheduled deliveries. Engineers at Nash work with technologies like DNSSEC, Google Maps, Cloudflare CDN, nginx, and IPv6 to create scalable monitoring tools and API endpoints for real-time information processing. They leverage AI, including specialized Large Language Models, to automate dispatching, fleet management, and customer support. This technical depth allows Nash to offer highly customizable solutions that adapt to specific business requirements, such as regulated goods or unique delivery timelines.
Why Join Us
You will directly impact the company's trajectory and grow your career within an early-stage, well-funded startup backed by investors like Y-Combinator and a16z.
You will solve big, global, and deeply meaningful problems at the intersection of physical and digital commerce.
You will work with a team of top talent from companies like Uber, Palantir, and Meta, fostering a collaborative and innovative environment.
You will contribute to a mission of processing a double-digit percentage of every physical last-mile transaction, reshaping how the world moves goods.
You will have the opportunity to build products for leading enterprises like Walmart, Urban Outfitters, and 7-Eleven, seeing your work's impact at scale.
Benefits & Perks
Competitive compensation and opportunity for equity
Flexible paid time off
Health, dental, and vision insurance
Quarterly broader team on-sites to bond with teammates