Partner Success Lead
Company:Loot Labs
Location:Globally, U.S. and E.U. time zones
Languages:English
Seniority level:Lead, 8+ years
Experience:8+ years
Skills:
LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipStrategic ManagementMentoringCoachingAccount ManagementRelationship managementCRM
Requirements:
- 8+ years in Partner Success, Client Success, or Strategic Account Management roles
- Proven track record of building, leading, and scaling success or account teams
- Experience defining success frameworks and operational models from scratch
- Exceptional presentation, negotiation, and relationship management skills
- Comfort with data-driven reporting, partner metrics, and CRM tools
- Ability to work cross-functionally and influence without authority
- Personal interest in collectibles, gaming, or digital fandoms is highly desirable
Responsibilities:
- Develop and Lead the Partner Success Strategy
- Partner Relationship Management
- Onboarding and Enablement
- Cross-Functional Collaboration
- Performance and Insights
- Team Building and Leadership
- Operational Excellence
- Representation
