Administrative Coordinator

Strong organizational and multi-tasking abilities Warm, confident communication skills High follow-through, resourcefulness, and proactive mindset Tech-savvy and comfortable learning new systems Experience with EMR systems is a strong advantage Calm under pressure and able to manage multiple operational streams Natural problem-solver Bachelor’s degree preferred Experience in healthcare administration, therapy practices, or client services is a plus Background working in high-touch, fast-paced environments is a plus Familiarity with clinical scheduling workflows or insurance processes is a plus

Create new client accounts and ensure accurate data entry Review insurance benefits with families Schedule and reschedule evaluations and therapy sessions Communicate with clinicians and families regarding appointments Track missed appointments and cancellations Manage incoming phone, text, and email communication Direct inquiries to appropriate departments Maintain organized records of communication and paperwork Coordinate with administrative and clinical teams for client flow Identify and propose improvements for operational workflows Maintain organized documentation and SOPs