Account Manager

4+ years of quota-carrying sales, account management, sales engineering, or customer success experience. Strong track record of supporting customers as they adopt and utilize technical API-driven products. Experience getting contracts signed. Previous healthcare experience. Experience from the healthcare industry, specifically software companies selling to payers, providers, RCM businesses, and EHR/practice management systems. Comfortable working with technical API products. Exceptional at staying on top of many open threads simultaneously. Hyper-responsive, organized, and thorough. Resourceful, self-motivating, self-disciplined.

Serve as the primary commercial point of contact for a book of Stedi’s fastest growing customers. Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth. Bring revenue expansion opportunities from ideation through to execution. Interface with customers daily through Slack, Zoom, email and in-person meetings. Proactively surface product and payer-level usage insights. Collaborate with solutions engineering, payer operations, data analytics, and leadership.