- Serve as the primary commercial point of contact for a book of Stedi’s fastest growing customers representing a significant percentage of Stedi’s monthly recurring revenue.
- Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth.
- Bring revenue expansion opportunities from ideation through to execution, identifying new use cases and addressing contractual blockers.
- Interface with customers daily, including executive leadership, product managers, engineers, and ops teams.
- Proactively surface product and payer-level usage insights to address issues preventing additional product adoption.
- Collaborate with solutions engineering, payer operations, data analytics, and leadership to assist in customer engagements.
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