Sales & Onboarding Specialist

Strong communicator with ability to explain technical product details effortlessly Experienced in customer success or sales solutions, ideally with an interest or background in AI Comfortable handling a 50/50 split between sales and technical support tasks Skilled at technical training and providing thorough product guidance Proactive problem-solver who navigates customer complexity with patience and clarity Previous roles as Solutions Specialist, Customer Success Manager, or Account Executive in AI or tech Experience explaining integrations and complex software to non-technical users

Conduct engaging sales demos explaining AI capabilities and integrations Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets Deliver technical product support and training to help customers maximize value from AI integrations Drive customer onboarding with sales and technical assistance Communicate complex AI concepts clearly to customers Collaborate with sales and product teams to relay customer feedback and improve experience