Solutions Engineer | Singapore | Remote
193000 - 245000 SGD per year
Company:Grafana Labs
Location:Singapore
Languages:Thai, English
Skills:
AWSPythonSoftware DevelopmentCloud ComputingKubernetesGrafanaCI/CDRESTful APIsLinuxDevOpsMicroservicesProblem SolvingCustomer serviceExcellent communication skillsFluency in EnglishTechnical support
Requirements:
- We are not necessarily looking for people with previous solutions/sales engineering experience!
- Your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
- You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
- You will love solving technical challenges and thrive on bringing creative solutions to our customers
- You should have a technical mindset and a desire to grow technically.
- You are self-motivated, initiative, creative
- Familiarity and hands on experience with OSS project & SRE / Devops practices
- Professional fluency in Thai and English
- Must be located in Singapore
- Must have Permanent Residency or Citizenship.
Responsibilities:
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
