Solutions Engineer | Singapore | Remote

We are not necessarily looking for people with previous solutions/sales engineering experience! Your job duties will be varied and complex and will require strong judgment, collaboration, and leadership You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. You are self-motivated, initiative, creative Familiarity and hands on experience with OSS project & SRE / Devops practices Professional fluency in Thai and English Must be located in Singapore Must have Permanent Residency or Citizenship.

Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material