Account Director - Commerce (100% Remote - Singapore)
Company:Hopper
Location:Singapore
Languages:Korean, English
Seniority level:Lead
Skills:
Data AnalysisProduct DevelopmentRESTful APIsCustomer SuccessSaaSAccount ManagementFluency in EnglishCross-functional collaborationRelationship managementSales experienceStrategic thinking
Requirements:
Strong interpersonal and communication skills. Business-level fluency in Korean and English. Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus.
Responsibilities:
Define and execute Partner Success strategy from onboarding to sustained growth. Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners. Drive adoption of new products, features, and upsell opportunities. Coordinate with cross-functional teams to resolve partner issues. Leverage analytical tools and data to monitor product performance and make data-backed decisions.
