Executive Director, Change Management (Adobe)

12-15+ years of progressive experience in organizational change management, management consulting, and digital transformation 7+ years of experience in a leadership role at a "Big 4" or equivalent global consulting firm Active Prosci certification (or equivalent) and demonstrated mastery of the ADKAR model Deep strategic understanding of the Adobe Experience Cloud (AEP, Adobe Commerce, Content Supply Chain) Proven ability to build consensus and communicate with C-level executives Extensive experience in business process mapping, analysis, and re-engineering Direct, hands-on functional experience with key Adobe products (AEM, Workfront, AEP, Adobe Commerce) Official Adobe Certified Expert (ACE) or Master (ACM) certifications (preferred) Deep industry specialization in Retail, Financial Services, Healthcare, or B2B Bachelor’s degree required MBA or related Master’s degree strongly preferred

Act as lead transformation executive on client accounts Provide executive oversight for Adobe transformation programs Lead business process assessments and re-engineering Architect comprehensive change management strategies Define metrics for adoption and value realization Serve as primary change management advisor to C-suite clients Lead executive visioning workshops and steering committees Communicate transformation roadmaps to executive audiences Partner with sales teams to scope change management workstreams Develop thought leadership on change management and Adobe transformations Represent DEPT at industry conferences Architect, build, and lead the Change Management & Process Consulting practice Establish and refine DEPT's change management framework Recruit, mentor, and lead change management leaders Partner on P&L management, resource forecasting, and utilization