Change Management Lead (Prosci Certified)

Bachelor’s degree in Business Administration, Organizational Development, or a related field. Solid understanding of how people go through a change and the change process. Experience with Prosci ADKAR® model. Prosci certification in Change Management. 10+ years of proven experience in managing change management initiatives. Deep understanding of change management principles and business processes. Excellent leadership and team management skills. Strong communication and interpersonal skills. Ability to manage multiple projects simultaneously. Familiarity with change management tools and software. Strong organizational and time management skills. Exceptional communication skills – both written and verbal. Excellent active listening skills.

Collaborate with senior leadership to understand business objectives and change management needs. Oversee the implementation and customization of change management plans. Monitor and evaluate the performance of change management initiatives. Provide insights and recommendations to senior leadership on new change management solutions. Apply a structured methodology and lead change management communication activities. Assess the change impact. Complete change management assessments. Create change management strategy. Identify, analyze, prepare risk mitigation tactics. Identify and manage anticipated resistance. Consult and coach project teams, manage stakeholders, track and report issues. Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan. Develop communication plan and support communication efforts. Support and engage senior leaders/coach managers and supervisors. Support organizational design and definition of roles and responsibilities. Integrate change management activities into project plans. Evaluate and ensure user readiness. Define and measure success metrics and monitor change progress. Obtain buy-in from sponsors, stakeholders and department heads.