Supplier Management Lead

Bachelor's degree in a relevant field or 7+ years equivalent experience in Supplier Relationship Management, Vendor Management, or Strategic Sourcing. Strong focus on supporting Sales, Marketing, and other functions at a global scale. Deep understanding of the supplier landscape for Sales and Marketing, including digital media agencies, ad-tech platforms, and BPO providers. Exceptional written and verbal communication skills, with the ability to influence stakeholders at all levels. Proven ability to deescalate situations and move them to resolution. Proven ability to define metrics, analyze supplier performance data, and translate data into actionable business insights.

Execute and implement a centralized Supplier Management framework for Sales and Marketing organizations. Lead performance management, issue resolution, and scaled partnership development for critical BPO programs. Monitor KPIs and SLAs for critical suppliers, leading regular business reviews. Partner with Legal, Finance, Compliance, and Security teams to ensure supplier adherence to requirements. Serve as the primary point of contact between internal teams and strategic suppliers. Support the contracting lifecycle with Procurement and Legal.