Applyđź“Ť Canada
🔍 Software Development
- 1-2 years of experience in a learning, enablement, or training role (preferred, but not required).
- Strong written and verbal communication skills.
- Proficient in content creation tools such as text documents, video editing software, animations, and LMS platforms (experience with Tovuti and Guru is a plus).
- Ability to multitask, prioritize, and manage multiple projects at once.
- A passion for continuous learning and personal development.
- Familiarity with training needs assessment and gap analysis.
- Knowledge of learning management systems and knowledge base tools (preferred, but not required).
- Collaborate with the Revenue Team to plan, design, and implement training programs that address product, industry, and ad-hoc knowledge gaps.
- Accountable for driving continuous improvement in training effectiveness and team performance.
- Plan, schedule, and execute high-quality, engaging live training sessions.
- Provide ongoing support for the Revenue Team by acting as the go-to resource for training on product and industry-related topics.
- Serve as an internal consultant during meetings, identifying knowledge gaps and providing guidance on training and enablement needs.
- Advise stakeholders on best practices for enablement programs and operational needs.
- Assist with administering training needs assessment and gap analysis.
- Manage users, permissions, content, and organizational charts in the company’s LMS and knowledge base tools (Tovuti, Guru).
- Ensure smooth day-to-day operations of the learning platforms.
- Author and update learning materials including text docs, videos, animations, and other multimedia content.
- Use video editing software and LMS authoring tools to create dynamic, engaging resources for the team.
- Regularly vet, fact-check, and update existing learning materials to keep content current and relevant as product features and industry standards evolve.
- Stay up-to-date with Roofr’s new features, tech stack updates, and industry trends to ensure we lead by example, encouraging a culture of continuous learning within the organization.
- Assist with the onboarding experience for new hires in the Revenue Team, ensuring a smooth and welcoming transition.
- Provide regular check-ins, live training sessions, and coaching to ensure new hires are set up for success.
Content creationContent managementCommunication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAgile methodologiesMentoringPresentation skillsCoachingTrainingWritingActive listeningStakeholder managementTechnical supportCRMCustomer Success
Posted 21 days ago
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