Junior Training and Enablement Specialist

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Requirements:

• 1-2 years of experience in a learning, enablement, or training role (preferred, but not required).
• Strong written and verbal communication skills.
• Proficient in content creation tools such as text documents, video editing software, animations, and LMS platforms (experience with Tovuti and Guru is a plus).
• Ability to multitask, prioritize, and manage multiple projects at once.
• A passion for continuous learning and personal development.
• Familiarity with training needs assessment and gap analysis.
• Knowledge of learning management systems and knowledge base tools (preferred, but not required).
• Organized, detail-oriented, and proactive.
• Friendly and approachable with a passion for helping others succeed.
• Strong problem-solving and critical-thinking abilities.
• An engaging orator with a natural ability to explain complex ideas clearly.

Responsibilities:

• Collaborate with the Revenue Team to plan, design, and implement training programs that address product, industry, and ad-hoc knowledge gaps.
• Accountable for driving continuous improvement in training effectiveness and team performance.
• Plan, schedule, and execute high-quality, engaging live training sessions.
• Provide ongoing support for the Revenue Team by acting as the go-to resource for training on product and industry-related topics.
• Serve as an internal consultant during meetings, identifying knowledge gaps and providing guidance on training and enablement needs.
• Advise stakeholders on best practices for enablement programs and operational needs.
• Assist with administering training needs assessment and gap analysis.
• Manage users, permissions, content, and organizational charts in the company’s LMS and knowledge base tools (Tovuti, Guru).
• Ensure smooth day-to-day operations of the learning platforms.
• Author and update learning materials including text docs, videos, animations, and other multimedia content.
• Use video editing software and LMS authoring tools to create dynamic, engaging resources for the team.
• Regularly vet, fact-check, and update existing learning materials to keep content current and relevant as product features and industry standards evolve.
• Stay up-to-date with Roofr’s new features, tech stack updates, and industry trends to ensure we lead by example, encouraging a culture of continuous learning within the organization.
• Assist with the onboarding experience for new hires in the Revenue Team, ensuring a smooth and welcoming transition.
• Provide regular check-ins, live training sessions, and coaching to ensure new hires are set up for success.