Operations/Data Specialist

Practical experience in data systems and operational processes. Experience with legal technology platforms and practice management systems (Aderant experience highly valued). Previous involvement in system implementations or migrations within SMEs. Understanding of law firm operations including matter management, billing cycles, and client data structures. Ability to quickly synthesize complex historical contexts while applying structured problem-solving approaches. Proven ability to work both independently and collaboratively in small, high-performing teams. Clear communication skills for translating technical concepts to non-technical stakeholders.

Oversee workflow processes to ensure timely delivery of legal services. Support budgeting, expense tracking, and cost optimization initiatives. Collaborate with finance teams on billing cycles and matter profitability analysis. Ensure adherence to regulatory requirements and internal policies. Maintain data security and confidentiality standards across operations. Work with IT and practice management teams to optimize legal technology platforms. Drive adoption of new systems and ensure staff training. Identify and improve data processing consistency in our existing data infrastructure. Support our data strategy and implementation workstream for PMS deployment. Apply industry best practice for managing legal practice data including matter management, billing, and client information. Collaborate with our data visualization specialist to ensure data integrity and accessibility for reporting needs. Develop and maintain data governance frameworks appropriate for a law firm environment. Build documentation and processes that will support future team scaling. Contribute to strategic planning for our operations and systems roadmap.