Marketing Operations Manager

Posted about 1 month agoViewed

U.S. and CanadaFull-TimeSalesforce Consulting

Company:Kicksaw

Location:U.S. and Canada

Languages:English

Seniority level:Manager, 6–8 years

Experience:6–8 years

Skills:

LeadershipProject ManagementAgilePeople ManagementSalesforceGoogle AnalyticsCross-functional Team LeadershipMentoringStakeholder managementCoachingClient relationship managementProcess improvementCRM

Requirements:

6–8 years in Marketing Operations, Salesforce, or SaaS consulting, with demonstrated delivery leadership. 3–5 years of experience managing or mentoring technical marketing operations or marketing automation teams. Proven success managing project profitability, client outcomes, and consultant workload. Experience partnering with executive-level marketing and revenue leaders. Deep understanding of marketing automation platforms (HubSpot, Pardot, SFMC, Marketo, or similar) and Salesforce marketing functionality. Strong ability to navigate marketing strategy discussions. Experience with Agile delivery methodologies and project management best practices. Excellent escalation management, communication, and stakeholder-alignment skills. Demonstrated ability to coach and grow consultants.

Responsibilities:

Lead and mentor a pod of Marketing Implementation Consultants. Oversee delivery of marketing automation implementations and optimizations. Serve as the primary escalation point for marketing-related client concerns. Manage pod-level profitability, utilization, and capacity planning. Lead process improvements within the MOPs team. Represent MOPs consultants in Delivery leadership forums.