RadMachine Clinical Success Manager
130000 - 150000 USD per year
Company:
Location:United States, EST, PST
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Project ManagementSoftware DevelopmentQAQA AutomationCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringRelationship buildingCritical thinkingTrainingClient relationship management
Requirements:
Minimum 2 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA 2 years of experience as a medical physics assistant or similar Strong critical thinking skills Exceptional presentation skills Positive attitude and a passion for excellence in patient care Minimum 5 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA (Preferred) Degree in medical physics or dosimetry (Preferred) Minimum 2 years of experience with ARIA OIS (Preferred) Experience with Python (Preferred) Customer service experience (Preferred)
Responsibilities:
Demo, install, and train clinics on Radformation’s RadMachine machine QA software Implement RadMachine at clinics by developing QA templates and customizing clinics’ settings Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics Proactively check in with current customers to hear feedback and share new features Host webinars to answer clinics’ questions and highlight features Test new versions of the software to aid in development and quality assurance Develop training materials to distribute to clinics Research new QA guidelines and stay current as updates are released On-site visits to clinics when permitted
