3–5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment) Direct experience deploying hardware/software solutions in complex operational environments Understanding of drone systems, airspace management, RF sensing, or UAS programs (FAA Part 107 certification preferred or obtained within 3 months) Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration Confident training presence Experience working with public safety agencies Project and stakeholder management skills Willingness to travel heavily Comfortable climbing, working on/from elevated positions, and operating hand tools