Define and evolve the professional services vision and roadmap. Build scalable, priced, and outcome-aligned service offerings. Own PS revenue, utilization, and team capacity planning. Ensure high-quality implementations across segments. Guide technical solutioning, API integrations, custom builds, and architectural decisions. Manage a global team of ~25 Solution Architects and Consultants. Drive technical upskilling and AI-readiness within the team. Establish systems for project tracking, utilization, and forecasting.