Applyπ California
π§ Full-Time
πΈ 22 - 25 USD per hour
π Healthcare
- Physically located in California.
- Field Ops requires reliable transportation for engagement at various locations.
- Virtual Ops must have a quiet, HIPAA compliant, and internet-connected workspace.
- 1+ year of experience in a metric or quota-driven environment.
- Dedicated to community improvement.
- Results-driven with a track record of exceeding performance indicators.
- Bilingual (English/Spanish) with excellent communication skills.
- Strong technical skills and comfort with multiple technology platforms.
- Valid driver's license and auto liability insurance.
- Identify, outreach, engage, and enroll individuals into the program virtually and in-person.
- Listen openly to eligible members; adopt a proactive communication approach.
- Educate partners about Pair Teamβs services and link members to the Enhanced Care Management program.
- Explain and address hesitations related to healthcare services and benefits.
- Utilize community knowledge and customer service skills to build trust.
- Ensure effective communication among teams, partners, and organizations.
- Meet enrollment metrics and manage the enrollment process from start to finish.
- Provide updates on the enrollment progress and utilize technology tools.
Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationCustomer service
Posted 2024-10-29
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