Pair Team

Pair Team is an end-to-end operations platform that connects vulnerable patients to local care teams.

11-50 employees

Founded 2019

$500K series unknown

Medical

Private Company

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Medical Hospital Health Care

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions10

You are physically located in United StatesFull-TimeHealthcarePosted

Bilingual Community Engagement Specialist

Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations
Offer education to partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program
Explain the services and benefits of Enhanced Care Management to prospective members
Leverage community understanding and customer service skills to gain trust and enroll members
Promote effective and timely communication amongst internal teams, clinics, community organizations, and health system partners
Meet key enrollment metrics and ensure support for mission to improve wellbeing in underserved communities
Manage the end-to-end enrollment funnel, ensuring member continuation in the enrollment process
Provide consistent updates on funnel stages including delays and blockers

Customer serviceData entry

Showing 1 of 10 positions

About Pair Team

Pair Team pioneers primary care infrastructure for vulnerable communities. We empower safety-net systems and Medicaid & Medicare patients. Our tech-enabled care team acts as an extension of clinical staff. We provide personalized, high-touch care, addressing barriers like transportation and food insecurity. Our unique care delivery platform ensures clinical best practices and automates administrative work. This frees clinicians to focus on patients, transforming healthcare for those who need it most.

How We Work

You will join a remote-first team committed to serving underserved populations. We operate with integrity, taking responsibility and choosing authenticity. We embrace challenges, stepping into discomfort and providing candid, kind feedback. We break through walls for our patients and partners, pushing for consistent improvement. You will act beyond yourself, building up colleagues and respecting boundaries. Care always comes first, relentless in our mission while ensuring self-care. Your work will directly impact patients who need it most, empowering clinicians and improving outcomes.

Engineering at Pair Team

Pair Team is building an AI-native care management platform called Arc. We leverage AI and automation to reduce administrative burden and streamline coordination. Our platform unifies fragmented healthcare and government data. AI agents find real-time insights for proactive patient care. We automate documentation, scheduling, and external resource coordination. Community Health Workers are equipped with AI tools and real-time data. You will solve complex problems, creating scalable care models with advanced technology.

Why Join Us

Drive real impact: Contribute to a 58% reduction in emergency room visits and 29% in hospital admissions for vulnerable patients.
Shape the future of healthcare: Build an AI-native care management platform transforming how care is delivered.
Grow in a mission-driven environment: Work with a collaborative team committed to integrity and breaking through barriers.
Enjoy remote flexibility: Benefit from a remote-first culture with equipment and a monthly home office stipend.
Advance your career: Experience rapid career progression in a fast-moving, high-impact organization.

Benefits & Perks

Competitive base salary with equity compensation for certain roles.
Flexible vacation policy; take the time you need to recharge.
Comprehensive medical, dental, and vision coverage.
401(k) retirement plan.
100% company-sponsored short and long-term disability and life insurance.
Subsidized backup childcare and caregiver supports through Wellthy.
Monthly $100 work-from-home expense stipend.
Company-provided equipment for your role.
Travel reimbursements for on-site engagement days for relevant positions.

Tech Stack

server

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