Account Development Executive

Minimum 2 years work experience 1 year client-facing role preferred Knowledgeable in selling to small businesses preferred B2B software/SaaS and Salesforce experience is a plus Excellent organizational, written, and verbal communication skills Strong attention to detail Ability to manage competing priorities and multi-task Ability to work as part of a team Resourceful and adaptable Proven track record of meeting and exceeding goals Driven and self-starter Passionate about sales and relationship-focused customer engagements Excellent interpersonal skills Ability to listen with a purpose Ability to simplify complicated topics Overachiever and proactive Creative solutions in a fast-paced environment

Upsell smaller customers to higher product tiers Identify and improve efficiencies in the upsell process Manage an end-to-end upsell pipeline and meet quotas Run pilots and tests for different product lines Partner with product teams to reduce friction Propose strategies to improve upsell effectiveness Provide expert-level support on product and service offerings Explain complicated concepts in simple terms