Senior IT Engineer

5+ years of experience in IT Engineering or Support, ideally in a startup or fast-scaling environment Proven success supporting remote and globally distributed teams across multiple time zones Strong troubleshooting skills Mastery of core tools: Okta, Google Workspace, Slack, 1Password, Kandji, Intune, and Vanta Deep understanding of security and compliance frameworks (SOC 2, PCI DSS, CIS, NIST) Excellent written and verbal communication Empathy and patience

Deliver white-glove IT support to teammates across APAC, EMEA, and the Americas Own global SaaS administration across Okta, Google Workspace, Slack, and 1Password Oversee device logistics and management for a distributed workforce Strengthen security and compliance posture by supporting SOC 2 Type 2, PCI DSS, and quarterly access reviews Build IT automations and integrations Contribute to infrastructure and project work Serve as a trusted partner to cross-functional teams