Account Manager- University
Company:12twenty
Location:United States, EST, PST
Languages:English
Seniority level:Middle, 4-6 years
Experience:4-6 years
Skills:
LeadershipProject ManagementBusiness DevelopmentStrategic ManagementMicrosoft Office SuiteCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringNegotiationSaaSExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementTeamworkStrong work ethicAbility to learnClient relationship managementCross-functional collaborationRelationship managementSales experienceStrategic thinkingProcess improvement
Requirements:
4-6 years of experience in account management, sales, or project management Proven track record of retaining and growing accounts Ability to manage a large portfolio of clients while effectively driving expansion opportunities Strong cross-functional collaboration skills Ability to influence and motivate internal teams Ability to think strategically, adapt quickly to new challenges, and make informed decisions Confidence in making recommendations that drive client success and business growth Bachelor’s degree is required Working knowledge of Google Suite, MS Office Suite, and Salesforce Experience in SaaS or Higher Education Solution Selling Experience
Responsibilities:
Own client retention and minimize churn Proactively identify and manage expansion opportunities within existing accounts Prepare and facilitate strategic interactions including account reviews, webinars, and demos Build and nurture long-term relationships Identify and implement process improvements within the account management department
