This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.
Own client retention and minimize churn by ensuring customers consistently realize the value of 12twenty and how it aligns with their evolving needs
Proactively identify and manage expansion opportunities within existing accounts, collaborating with 12twenty’s Partnership team to drive strategic growth initiatives
Prepare and facilitate strategic interactions including virtual and in-person account reviews, webinars, and demos to maintain and grow strong client engagement
Build and nurture long-term relationships that inspire product loyalty and maximize the utilization of 12twenty’s technology suite
Identify and implement process improvements within the account management department to enhance efficiency and client satisfaction
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About 12twenty
12twenty pioneers the future of early-career talent acquisition. Our platform connects millions of students and alumni from over 4,000 top university programs with approximately 350,000 elite employers. We streamline the entire recruiting lifecycle, from orientation through graduation and beyond, serving university career centers, alumni relations, institutional research, and employers. You will help build the essential bridge between academia and industry, empowering the next generation of professionals.
How We Work
We foster a remote-first work environment, active since 2020, offering flexibility for all team members across the U.S. Our culture emphasizes accountability and continuous improvement. We believe in building the tools we wished we had for job searching. Team members engage in regular happy hours and activities, fostering strong connections and a supportive atmosphere. You will contribute to a product you genuinely believe in, surrounded by passionate and dedicated colleagues.
Why Join Us
Drive real career outcomes for millions of students and alumni.
Work in a high-growth SaaS environment with tangible impact.
Collaborate with a passionate, talented, and diverse remote team.
Shape a product you truly believe in, connecting top talent with leading employers.
Benefit from a competitive salary, equity, and comprehensive benefits.