Senior Manager, GTM Finance

Bachelor’s degree in finance, Accounting, or related field MBA or advanced degree preferred Minimum 7 years of hands-on experience in SaaS Finance Minimum of 3 years of people management experience Strong understanding of SaaS metrics, renewal rates, retention analysis & forecasting, and margin analysis Demonstrated ability to collaborate across business units Experience working with customer success or sales organizations is a plus Proven ability to partner with executive leadership Excellent verbal and written communication skills Excellent analytical skills

Partner directly with the CCO and Global Customer Experience leaders Lead financial planning for the Customer Success and Renewals organization Own monthly close, forecast, and annual budget processes Conduct deep-dive analyses on retention performance, renewal opportunity sizing, and customer lifetime value Define and track KPIs that measure customer experience productivity, renewal velocity, and customer health Identify process improvement opportunities Deliver concise and impactful insights to CCO and Finance leadership Collaborate with GTM Finance peers and RevOps to ensure alignment