Client Strategy Partner | Housing

5–10 years of experience in regional or corporate multifamily property management roles Deep understanding of the fee-management business model Broad exposure to leasing, marketing, operations, accounting, maintenance, and business development Demonstrated success in change management and driving technology adoption Analytical and data-driven mindset with the ability to interpret performance data and craft compelling ROI narratives Excellent verbal and written communication skills Comfortable presenting to executive audiences and on stage Collaborative, entrepreneurial, and naturally curious

Act as a trusted advisor to prospective clients Leverage first-hand operational experience to build rapport with executives, corporate leaders, and onsite teams Deliver presentations, panels, and workshops Partner with Account Executives to tailor solutions and ROI narratives Create and contribute to thought-leadership content Represent the company at conferences, webinars, and client events Analyze AI performance data to identify optimization opportunities Collaborate with Customer Success to ensure clients are maximizing automation, efficiency, and adoption Help develop scalable playbooks, frameworks, and training materials Serve as the voice of the customer for our Product Management team Review and test in-development features Monitor industry trends to anticipate customer needs