- Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, and complex multi-system programs.
- Define system architecture across a client’s tech stack and design data models supporting connectivity across CDP, CRM, data warehouse, and Braze.
- Champion AI/ML applications in customer engagement including predictive analytics and LLM integration.
- Own executive-level client relationships and present to C-suite.
- Lead solution design reviews and drive the evolution of Stitch’s solutioning methodologies.
- Step into complex client situations to drive resolution.
- Mentor and provide feedback for Solution Architects.
- Influence Braze’s product roadmap based on client needs.
People ManagementCRMLLM