- Design and deliver tailored, interactive live training sessions and workshops to ensure product adoption.
- Customize workshops based on a diagnosis of specific customer workflows and onsite operations.
- Partner with the customer education team to co-build AI-powered training tools and modules.
- Drive product development by gathering and sharing actionable feedback from the field.
- Iterate on training content in real-time based on customer engagement and feedback.
- Collaborate across company teams to align training evolution with product and business changes.
- Stay current on industry trends and best practices in training and onboarding.
Presentation skillsCustomer SuccessCoaching+1 more