Implement Altera software solutions, focusing on Sunrise EMR (Core and Ambulatory) at client sites. Perform project workplan tasks as a member of a larger project team. Perform complex system configuration and provide consultation to clients. Provide expert workflow consultation for ambulatory processes, translating paper workflows to electronic formats. Identify, resolve, and escalate system and workflow issues. Provide activation support and meet client utilization targets. Set and manage expectations with client stakeholders from end-users to executive leadership. Anticipate client needs and demonstrate exceptional stakeholder engagement.