Diagnose complex technical issues for customers across healthcare, government, and corporate environments
Provide comprehensive solutions to customers
Ensure customers achieve maximum value from their Illumia technology investments
Troubleshoot software and hardware issues in phone and ticketing queues
Collaborate with internal teams to resolve escalated cases
Document solutions for knowledge sharing
Contribute to process improvements for support delivery
Act as a trusted technical advisor to customers
SQLRESTful APIsLinux
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About Transact Campus
Transact Campus empowers education, healthcare, and corporate enterprises by providing secure, intelligent technology that streamlines operations and enriches experiences. You will contribute to a platform that handles tuition payments, multi-purpose campus IDs, and comprehensive campus commerce. The company serves over 12 million students at more than 1,940 client institutions, simplifying everything from meal purchases with Mobile Ordering to secure building access with Mobile Credential technology. Transact Integrated Payments facilitate over $53 billion in payments annually. They have provisioned over 1.9 million mobile credentials and enabled hundreds of millions of contactless mobile wallet transactions.
How We Work
Transact Campus operates with a remote-first philosophy, allowing flexibility in work locations. Many employees appreciate the work-life balance and supportive environment. The company emphasizes a culture of integrity, respect, and continuous personal development. You will find an entrepreneurial spirit that drives creativity and innovative problem-solving. Transact is also committed to diversity and inclusion, believing that a varied workforce expands knowledge and cross-cultural understanding.
Engineering at Transact Campus
Transact Campus tackles the complexity of integrating diverse campus systems into a unified, mobile-centric ecosystem. They combine all campus commerce, payments, access, and ID solutions into one connected platform. Their cloud-based solutions are designed for scalability and operational efficiency. You will work with technologies that process millions of transactions and manage extensive data while maintaining PCI DSS compliance and robust security. They leverage integrations with major ERP systems like Anthology, Ellucian, Jenzabar, and Workday to eliminate data silos. Transact is also embracing cutting-edge approaches like integrating with Amazon's Just Walk Out technology for frictionless campus shopping.
Why Join Us
Drive impact by revolutionizing how students interact with their campus through mobile-centric solutions.
Contribute to a company with significant market penetration, serving over 1,940 client institutions.
Work in a supportive, remote-friendly environment that values work-life balance.
Be part of a team dedicated to continuous personal development and innovative problem-solving.
Shape the future of campus technology, including pioneering mobile credentialing and integrated payment systems.
Benefits & Perks
Employer-paid Life Insurance / AD&D / Short-Term Disability
Access to FSA Plans & Commuter Benefit Plans
401(k) Savings Plan with a company match of $0.50 for each $1 you contribute on the first 8% of pay, immediately 100% vested
Access to the Roper Employee Stock Purchase Plan
Paid Parental Leave Program
Robust health, dental, and vision insurance plans available on your first day of employment
Comprehensive employee assistance program (EAP)
Flexible spending account (FSA) or health savings account (HSA)