Implement Altera software solutions, focusing on Sunrise EMR, at client sites. Perform project workplan tasks as part of a larger project team. Provide high-level consultation and technical guidance on system configuration. Offer expert workflow consultation for ambulatory processes. Identify, resolve, and escalate system and workflow issues. Provide comprehensive activation support and meet client utilization targets. Set and manage expectations with various client stakeholders. Anticipate client needs and act as a client advocate.