Business Process Engineer

Bachelor's degree in Engineering, Business Administration, Information Systems, or related field (or equivalent experience). 3+ years of experience administering and configuring enterprise CMMS or EAM platforms such as SAP EAM/PM, IBM Maximo, Salesforce Field Service, Infor EAM, Oracle EAM, or similar systems. Strong understanding of maintenance management business processes including work order management, preventive maintenance, asset lifecycle management, and inventory control. Experience with system configuration, workflow design, and business rule implementation. Proven ability to gather requirements and translate business needs into technical solutions. Knowledge of industrial asset maintenance operations and best practices. Excellent problem-solving and analytical skills. Strong communication skills with ability to work effectively with technical and non-technical stakeholders. Experience creating documentation and delivering user training. Ability to obtain and maintain Public Trust Clearance.

Administer and configure the CMMS platform to support maintenance operations for industrial assets. Gather and analyze business requirements from stakeholders and translate them into system configurations. Design and implement workflows, business rules, and automation within the CMMS platform. Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions. Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures. Conduct user training and provide ongoing support to maintenance teams and system users. Perform system testing, quality assurance, and validation of configuration changes. Collaborate with technical teams to integrate the CMMS with other enterprise systems. Optimize business processes to improve maintenance efficiency and asset reliability. Monitor system performance and recommend enhancements to improve user experience. Support data migration, system upgrades, and platform enhancements. Ensure system configurations comply with government standards and security requirements.