- Lead end-to-end project management for technology and software implementations, including planning, execution, monitoring, and closing phases
- Collaborate closely with internal stakeholders to help business analysts and solution architects gather requirements, define project scope, and establish project timelines and deliverables
- Act as the primary point of contact for 3rd party vendors involved in initiatives; ensuring deliverables are met according to agreed-upon timelines and quality standards
- Develop and maintain comprehensive project documentation, including project plans, status reports, risk registers, and change control logs
- Proactively identify potential risks and issues and develop mitigation strategies to ensure project success
- Facilitate regular project meetings, including kick-off meetings, status updates, and post-implementation reviews
- Effectively communicate project status, milestones, and dependencies to our Internal Center or Excellence committee
- Monitor project budget and resource allocation
- Cultivate a culture of innovation and continuous improvement by developing efficient operational processes
- Work with the Business Operations - Systems Director to help with overall Program Management
Project ManagementAgileSalesforce+3 more