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Sidecar Health

đź‘Ą 101-250đź’° $165,000,000 Series D 7 months agođź«‚ Last layoff over 2 years agoHealth InsuranceInsurTechInsuranceHealth CareFinTechđź’Ľ Private Company
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Sidecar Health is revolutionizing the health insurance industry with its personalized, transparent, and affordable health insurance platform. We offer customizable plans tailored to individual needs and budgets, empowering consumers with clear pricing and streamlined payment processes. Our platform facilitates quick and easy transactions directly at the point of care, using credit cards for upfront payment at doctors' offices and pharmacies. This innovative approach to insurance makes healthcare more accessible and understandable. As a rapidly growing insurtech company, we leverage a modern tech stack including WordPress, Google Tag Manager, a Content Delivery Network, and various security protocols (SSL, DNSSEC, HSTS) to ensure a seamless and secure user experience. We foster a collaborative and innovative engineering culture focused on delivering high-quality solutions. Our team comprises talented professionals from diverse backgrounds united by a common goal: to make excellent healthcare more affordable and attainable for everyone. Sidecar Health is committed to building a diverse and inclusive workplace where every voice is valued. We offer competitive salaries and benefits including comprehensive medical, dental, and vision coverage, 401k matching and paid time off. Backed by significant funding, we're experiencing rapid growth and expansion, creating exceptional opportunities for talented individuals to join our mission-driven team and transform the healthcare landscape. With recent Series D funding of $165 million, we're expanding operations into new markets and continue to innovate within the healthcare space. We pride ourselves on our commitment to transparency and efficiency, reflected in both our product and our internal operations.

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Jobs at this company:

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🔥 Customer Support Representative
Posted about 4 hours ago

đź“Ť Colorado, Utah

🧭 Full-Time

đź’¸ 15.0 - 20.0 USD per hour

🔍 Healthcare

  • Strong interpersonal communication skills and empathy to build trust with members
  • Tenacity and adaptability to excel in a fast-paced startup environment
  • Excellent written and verbal communication skills and a comfort answering questions on the fly
  • Sharp attention to detail and creative problem-solving skills to guide members through their plans
  • Availability to work full-time, 8-hour shifts, extending into our evening business hours
  • A reliable, high-speed internet connection for seamless remote work
  • High school diploma or equivalent
  • Bilingual in Spanish and English (preferred)
  • Experience in healthcare or insurance (preferred)

  • Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services
  • Provide excellent customer service in a timely and positive manner
  • Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience
  • Handle issues and complaints where appropriate
  • Maintain policies and standard operation procedures

Customer serviceAttention to detailWritten communicationProblem-solving skillsEmpathyVerbal communication

Posted about 4 hours ago
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🔥 Strategy and Operations Analyst
Posted 25 days ago

🧭 Full-Time

đź’¸ 110000.0 - 130000.0 USD per year

🔍 Health insurance

  • 3+ years of experience in Operations Management, Business Analytics, or a similar role.
  • Proven track record in improving budget management and resource allocation.
  • Advanced proficiency in Excel and data management.
  • Background in consulting, program management, or financial operations.
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
  • Exceptional communication and stakeholder management skills.
  • Proven success in leading cross-functional teams and optimizing processes.
  • Strong project management skills with experience leading complex initiatives.
  • Expertise in change management and driving process improvements.
  • Strong capacity planning and budget management expertise.
  • Ability to analyze processes and propose scalable solutions.

  • Drive measurable improvements in budget accuracy and resource allocation efficiency, optimizing capacity planning and delivering cost savings.
  • Lead cross-functional initiatives to streamline operations while ensuring alignment with financial goals and achieving performance improvements.
  • Partner with various teams to support operational needs and process optimization.
  • Collaborate with department leaders to align headcount and budget priorities, addressing gaps in real time.
  • Develop and present strategic content for decision-making at all levels of the organization.
  • Oversee insurance reporting to ensure accuracy and timeliness of regulatory and business-critical data.
  • Serve as the business lead for strategic projects, delivering improved workflow efficiency.
  • Champion change management efforts to ensure smooth transitions across teams.
  • Lead continuous improvement initiatives to enhance operational scalability and effectiveness.
Posted 25 days ago
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🔥 Director of Account Management
Posted 25 days ago

đź“Ť Georgia, Florida

đź’¸ 130000.0 - 150000.0 USD per year

🔍 Health insurance

  • 8+ years of experience in Account Management, Customer Success or a similar role within the tech or insurance industry, with a minimum of 4+ years in a leadership position.
  • Bachelor's Degree in Marketing, Finance, Business Administration or a related field.
  • Strong client management relationship skills with a proven track record of success.
  • Demonstrated experience developing and executing strategies aligned with business goals.
  • Ability to think critically and solve complex problems efficiently.
  • Strong interpersonal skills, with the ability to collaborate effectively across teams and influence senior leadership.
  • Strong quantitative and qualitative analytical skills, with the ability to analyze complex data sets and generate insights.
  • Familiarity with healthcare industry trends and regulations is preferred.
  • Exceptional written and verbal communication skills, with the ability to convey complex concepts to non-technical stakeholders.
  • Proven ability to lead and develop teams, fostering an inclusive and high-performance culture.
  • Open to travel.

  • Drive vision and strategic direction of Account Management in the Southeast region aligned with Sidecar Health’s goals.
  • Own and exceed retention goals, ensuring long-term success and client satisfaction.
  • Oversee hiring, training, evaluation, and retention of employees within Account Management department.
  • Develop and implement long-term strategies and best practices to shape the future of Account Management.
  • Provide leadership, strategic direction, and oversight in launching new markets.
  • Coach and develop the Account Management team to achieve defined metrics and foster a high-performance culture.
  • Ensure the highest level of service to group members and brokers by monitoring and improving service delivery.
  • Track key business performance metrics to drive business results and present them to the Leadership Team.
  • Continuously improve tools, technology, and processes to optimize team efficiency and effectiveness.

LeadershipData AnalysisFinancial ManagementStrategic ManagementCoachingAccount ManagementTrainingClient relationship managementCustomer Success

Posted 25 days ago
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🔥 Business Operations Manager
Posted 2 months ago

đź“Ť Georgia, Ohio

🧭 Full-Time

đź’¸ 110000 - 130000 USD per year

🔍 Healthcare insurance

  • 3+ years of experience in Operations Management, Business Operations, or similar roles.
  • Proficiency in Excel with expertise in budget and capacity models.
  • Background in consulting, program management, or financial operations.
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
  • Exceptional communication and stakeholder management skills.
  • Proven success in leading cross-functional teams and optimizing processes.
  • Strong project management skills with complex, cross-functional initiatives experience.
  • Expertise in change management and driving process improvements.
  • Strong capacity planning and budget management expertise.
  • Ability to analyze processes and propose scalable solutions.

  • Drive measurable improvements in budget accuracy and resource allocation efficiency.
  • Lead cross-functional initiatives to streamline operations.
  • Partner with various teams to support operational needs.
  • Collaborate with department leaders on headcount and budget priorities.
  • Develop and present strategic content for internal and external communications.
  • Oversee insurance reporting ensuring accuracy and timeliness.
  • Serve as the business lead for key strategic projects.
  • Champion change management efforts across teams.
  • Lead continuous improvement initiatives for operational scalability.

LeadershipProject ManagementData AnalysisCross-functional Team LeadershipOperations ManagementBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationChange Management

Posted 2 months ago
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